All items are handmade in small batches. Most orders ship within 2–3 business days. Custom or made-to-order designs may take a little longer — details are always listed in the product description.

Shipping rates are calculated at checkout based on your location and order total. We also offer free U.S. standard shipping on orders over $50.

Yes! If you’re in the Denver, CO area, you can select Local Pickup at checkout. We’ll email you with pickup details once your order is ready.

If your order arrives damaged, please contact us within 7 days of delivery with photos. We’ll make it right with a replacement or refund.

Yes — returns and exchanges are accepted within 14 days of delivery. Items must be unused, in original packaging, and not custom-made. See our [Returns & Exchanges Policy] for details.

We occasionally accept custom requests, especially for floral keepsakes or special events. Reach out via our [Contact Page] with your idea, and we’ll let you know if it’s possible.

Our jewelry is crafted with either alloy metals (affordable everyday wear) or 18k gold plated/sterling silver (premium options). With proper care, your pieces will last for years. To extend the life of your jewelry, avoid water exposure and store in a dry place.

Each piece is handmade with real pressed flowers, shells, and botanicals — no two are ever alike. We blend land and sea inspiration into meaningful, affordable, and gift-ready designs.

Yes! All orders ship in eco-friendly packaging that’s ready to gift. You can also add a personalized gift message at checkout.

You can reach us at Kristen@tillypadstudios.com